Onboarding: How to Access Your Event App

Our onboarding process allows participants to access an event through the app by securely creating or logging into their account.

Important:
For this guide, we will use a demo app (Big Brands Show), but please use your event's specific app for the following steps:

Downloading the App

1. After downloading your event app from the Google Play Store (Android) or App Store (iOS), click Open:

Language Selection
2. Next, select your preferred language:

Enable Notifications
3. Click Allow to enable notifications and stay updated with important information about your event:

Select the Event You Will Attend
4. Click on the event and then select Join:

Registration
6. Complete your registration:

➢ Email

➢ First Name

➢ Last Name

➢ Choose a password (minimum of 6 characters)

➢ Click on Sign Up (Don’t forget to accept the Terms of Service and Privacy Policy):

Complete Your Profile
7. You can complete your profile by providing more information about yourself.
Finish by clicking Save:

Event Code
8. If the event is private, you will need to enter the event code (the code will be provided by the event organizer).
Simply enter the code and click Join to proceed:

Access to the Event
9. If an event code is not required, the participant will have direct access to the event:

You're All Set!
If you've made it this far, welcome aboard! You now have access to all the event information.



Still need help?

Contact us

Onboarding